1 The current prices are subject to change.
2 After a reservation deposit is paid the price quoted will not change.
3 A deposit of $1,000 per week is required within 7 days to confirm your booking. If the total hire value is less than $1,000 the full amount is due on booking. (2% surcharge on all card transactions)
4 Full payment for hire is required 8 weeks (2 months) prior to departure.
5 A $1,000 security bond ($2000 for Iconic) is payable prior to arrival. Payment on credit card (surcharge 2% applies) or via EFT 5 days prior to arrival . The bond is fully refundable less fuel used and loss/damage (within 14 days of end of hire) when the boat is returned on time, in good order & condition. Bond is refunded into a nominated bank account. A description of your group (ie. number of males and females and the average age of the people in your group) should be discussed with the booking office at the time of booking. Single sex groups or where some or all of the occupants on the boat are under the age of 25 will incur a double bond
All hires are guaranteed by a credit card imprint which is taken upon boarding.
Insurance waiver option. This is a fee of $45 per night ($60 on Iconic), which can help you in the case of an insurable incident. For significant damage/loss, you will be liable for the insurance excess of $5,000. The insurance waiver reduces this liability to $750, however you will still be liable for minor damage that is not claimable on insurance. The excess on Iconic is $10,ooo and the insurance waiver reduces this to $2,000.
*The nightly insurance waiver fee of $45-60/day is non-refundable once the hire has commenced. Once a hire has commenced, requesting to take out the insurance waiver is not allowed and the $5000-$10,000 excess applies.
**If the damage or loss to the houseboat is caused by a negligence or prohibited use, you are responsible for the full excess amount and possibly all subsequent legal / recovery fees. Prohibited use may include but is not limited to: being over 0.05 whilst driving, ignoring NSW Maritime laws, driving the houseboat without a full driver’s licence, being outside the fencing whilst motors engaged / houseboat moving. If unsure please contact a staff member for further information.
6 Fuel – The fuel tank will be full prior to departure. Fuel used including diesel, unleaded and gas will be charged upon your return and taken from the bond monies.
7 Cancellations must be made a minimum of two (2) months prior to the commencement of the hire for a refund to be payable. Travel insurance is recommended
8 Refunds of monies paid for cancellations made less than two (2) months prior to the commencement of the hire will be made when the same boat has been hired for the same period at the same price.
9 An administration fee of $100 will apply.
COVID-19 Cancellation
No refunds. Should a State Government or Commonwealth Government lockdown directive be issued and means you are no longer able to travel to or from your destination, withstanding rights under consumer law, guests will have the option to select a new date for their existing bookings or accept an open-ended credit. New bookings will reflect a new rate.
10 All occupants of the vessel are required to read and sign a comprehensive hire agreement prior to departure.
11 Occupants under 18 years of age require the signature of a parent or guardian.
12 Hire will commence at 2.00pm on the day of departure and will terminate at 9.00am on the last day.
13 Arrivals after 5.00pm may be required to remain at the mooring sites until the following morning.
14 The houseboat must be returned in good clean condition or an extra cleaning charge will apply. Smoking inside the houseboat is not allowed and additional cleaning fees will apply.
15 No pets (except on specific houseboats, conditions & fees apply, max 1 pet per boat), firearms, trail/motorbikes or chainsaws are allowed on board the boat.
16 In the unlikely event of unfavourable river conditions, or any unforeseen circumstances, causing danger to the river craft, the proprietors reserve the right to re-arrange the booking or convert the booking to a static hire. Every effort will be made to give notice in advance if such circumstances arise. Guests will have the option to cancel their existing bookings or accept an open-ended. New bookings will reflect a new rate.
17 We agree to have the boat, motor and accessories in good working order. We will not be obliged to compensate the hirer for loss of time due to unforeseen mechanical problems during the hire period.
18 The number of people on board is limited to the number of berths allowed by NSW Maritime regulations. A child over the age of 12 months is counted as one person.
19 At least one crew member must be aged 21 or older and hold a current drivers license. The boat must be driven in daylight hours only. No driving under the influence of alcohol or drugs.
20 The management reserves the right to refuse any hire without stating any grounds for refusal or termination, or to convert a hire to a static hire should the crew be deemed to be incompetent drivers after sufficient instruction by our staff.
21 Car parking is available at the mooring sites. No responsibility is accepted for parked vehicles / trailers.
Please return form with deposit to All Seasons Houseboats
PO Box 4068, Mildura VIC 3502
Bookings and enquiries within Australia 1800 22 33 75
Email: info@allseasonshouseboats.com.au